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Shipping & Returns




Orders are usually shipped by the next business day.


All orders are shipped via USPS First Class to all destinations.


We do not add a supplement charge to the costs of postage, and simply charge whatever the US postal service charges. Costs are estimated by the weight of the shipment.


How Soon Will I Get My Order?


Orders in the US usually arrive within 3-4 working days. International orders usually arrive within 7-10 working days.


How Soon Will I Get My Test Results?


You will usually receive your test results within two weeks of mailing them to the lab, but please allow three weeks, especially during the holidays.






There are no returns or refunds on test kits or vitamin products.


A damaged or defective test kit will be replaced immediately.


Other products that are damaged or defective may be returned within 30 days for a replacement.


All orders are packaged to ensure no issues with customs.


If your order does not arrive for any reason we will reship your order free of charge